Working with your Team

Sayy is not just built for solopreneurs, it scales beautifully with your team. With Team Mode, different departments can collaborate inside the same chat environment, ensuring that every customer gets the right response from the right person at the right time.

🧩 Team Mode Explained

Team Mode allows multiple team members to manage and respond to conversations. You can assign chats based on function without breaking the flow or losing context. The customer stays in one thread while your internal team handles handoffs privately behind the scenes.

🔄 Seamless Handoffs

Let’s say a customer is interested in ordering custom merch. Your AImployee engages first and gathers basic details. The chat is then routed to your sales team, who answers pricing questions. From there, the conversation is passed to the design team to finalize creative input, all in the same thread. The customer experiences one smooth, uninterrupted interaction, while your team works as a coordinated unit.

👁️‍🗨️ Full Visibility and Ownership

Every teammate can view the full chat history, ensuring no one repeats information or misses important details. You can assign chats, mark them as resolved, and track response times, all from a unified dashboard.

📌 Built for Efficiency and Scale

Team Mode is essential as your business grows. It prevents bottlenecks, distributes workload, and lets specialists handle the parts they know best. Whether you are running a boutique agency, a growing creator brand, or a full-fledged ecommerce operation, this is how you turn conversations into results together.