Before you go live, there are a few final configuration steps to complete your AImployee. These ensure your agent feels polished, compliant, and fully ready to engage users with clarity and confidence.
💬 Welcome Message and Opening Prompts
Set the tone from the first interaction. You can choose a preset welcome message or write your own custom opening line. You can also decide if your AImployee should greet visitors with suggested prompts, making it easier for users to start chatting instantly.
📄 Upload Privacy Policy and Legal Docs
Add your Privacy Policy, Return Policy, or any other required legal documents. These are automatically referenced when users ask about policies, ensuring transparency and compliance with platform and regional requirements.
📝 Create Terms and Conditions
Define the terms under which you operate, whether you sell digital products, offer services, or collect information. Clear terms create confidence and set expectations early in the interaction.
📧 Configure Email Templates
Customize the emails your users receive after actions like payments, bookings, or reminders. These templates can reflect your brand tone and ensure communication stays consistent across all touchpoints, even outside of chat.